yeah, so this week and last have been terrible as far as long 12 hour shifts and only 2 lunch breaks out of the two week period. Not only have i had cranky customers but cranky professors as well. Then i went to go see my friend justin alston in the hospital. i hate hospitals to begin with (then again who doesn’t?) then to see him that way just tore me up inside. i hate that he is suffering. i hate that his family is suffering. it really puts things into perspective. the other night i had a professor run in and tell me i ordered the wrong book (which i did not) when, on the order form it showed i clearly ordered the book i was asked to order. then 46 students came flooding in around 630pm trying to return their books. an hour later the dean of the business school came and i thought i was in big trouble. i found that he had only come by to apologize to me for taking the fall when it was their mistake. i almost fell off my chair. i was glad that finally someone had thought of me (the little man) in all of this. then last night the same thing happened with yet another MBA class. once again i had ordered the book i was asked to order. so i guess they need to do some work in the communications area of the department for the next book order. i feel like all i’ve done these past 2 weeks is work and when i finally get off my eyes are too sleepy to stay open long and i go right to bed. then my toilet stops working correctly and so now i’ve had to use jennifer’s for a few days. i’m still waiting on the plumber to call. then to top it all off this morning. i had to call a student and tell her that we could only give her half price for a book package that she sent back to us with an opened cd. i mean we already said we would take it back even though the shrink wrap was off of it. but tell me this….would you really expect full payment back for something that was already torn open? would you want to pay full price for something that you could clearly see someone had already opened? common sense! well this lady blessed me out with every word she could think of, i’m sure with a bobbing head and snapping fingers. she talked so loud my friend dave heard the whole thing. where is the respect? i’m not allowed to yell at anyone like that and even if i was that is not how my mom taught me to do things. you treat people as respectfully as possible. yelling never gets you anywhere…it only leads to people spitting in your food or somehow getting even with you. it was totally uncalled for! oh well…i’m sure because of the person i am, i will relive that moment over and over for awhile and fight some tears because i dont deserve that! but i must say i’m getting better at dealing with rude people. it seems no one knows anything about patience and manners anymore. well…i hope you all have had a better beginning to the semester than i have.
